Service or Product

Description

TotalCare
Fully managed IT Services

 Comprehensive system wide coverage

• Single fixed monthly fee
• Unlimited Remote Support
• Priority Response

MaintenancePlus
ServicePlus
For Servers

Our flagship product for maintaining your file servers.

• Real time monitoring of servers
• Pro-active maintenance
• Fix problems before they become critical
• Daily monitoring of backup jobs
• Maximize server performance
• Managed system updates
• Priority Response

Backup & Disaster
Recovery (BDR)
Solutions

When your systems are crucial to your daily operations

• Automatic Online Backups
• Near real-time data backups
• Daily monitoring of Backup jobs.
• Acts as Standby Server if your server fails
• Standby Server can be up and running in as little as two hours

SPAM Filtering
Email Continuity
E-mail Archiving

Cloud based services to protect and enhance your Outlook data

• Virus Blocking: 99% protection against all known e-mail viruses
• Spam Capture: Capture of at least 98% of all inbound spam e-mails
• Email Continuity - Queuing for up to 5 days in the event your mail server is down.
  You can access and respond to email via the Parsec email Portal even if your mail server is down
• Full archiving of all mail sent or received for ten years

Managed Firewall
Solutions

Your frontline of defense against Internet threats – not an option!

• Complete threat protection within a single solution (firewall, intrusion prevention system (IPS), VPN, traffic shaping, antivirus, antispyware, ant spam, web filtering, and application control)
• Centralized management for faster support
• Automated, real-time security updates

Managed Protection
For PC’s

Protect your computer with professional remote management

• Pro-active Anti-Virus managed environment
• System Monitoring and patch management

Rapid Recovery
For PC’s

Don’t lose your computer configuration to virus or spyware.  Back it up!

• Daily backup of workstation for quick recovery
• Quickly “undo” a damaged or infected system