CRM or Customer Relationship Management is a method of using technology to maintain and build customer relationships to improve customer satisfaction, increase sales, and improve productivity and effectiveness of your staff.  It is much easier to keep a customer then it is to find a new one!

Microsoft Outlook
Outlook, particularly when running against an Exchange Server can be used for many simple CRM tasks. We found that most people use only very rudimentary functions within Outlook and have developed a two 2-hour training session to help you get more out of what you already have.

ACT!
This entry-level product is very easy to use but provides very useful functions. It can be linked with MAS90

SageCRM
Fully integrated with MAS90 or stand-alone, SageCRM has advanced features and customizability to meet your needs.  Web based on Microsoft SQL Server for speed, mobility and reliabilty.  

Custom Solutions
Parsec has developed several custom Access databases to meet very specific needs of our clients. Commonly linking to MAS90 or other accounting software we have added functions for tracking Co-Op advertising, advanced mailing list management and other tasks. Please contact us if you have a need that is not being met.

Microsoft Outlook