ServicePlus

Run your server without the hassle of installing, managing and maintaining it

Our ServicePlus program takes computer support and network management to a higher level. With Parsec’s ServicePlus we don’t wait for you to call with problems. Our program is a leading-edge, predictive, problem-solving technology using best practices to reduce risk and prevent problems before they happen. So, you pay to keep your servers up and running—not every time it breaks.

ServicePlus from Parsec will give you the power to:

• Save money - reduce upfront capital expenditures and server hosting space
• Accommodate growth - scale your server as your organization
• Stop worrying - we’ll take care of your server, so you can focus on your
• Ensure security - with your very own server, data and applications are more

Network monitoring services include:

• Unlimited help-desk support for server and connectivity-related issues
• Real-time monitoring of the health and performance of your network
• Antivirus software and management
• Engineer notification in the event of a system-critical network issue
• Performance monitoring - Thresholds setup to identify low disk space, high CPU utilization, memory usage, and other performance-related issues
• Asset Management - full hardware and software inventories
• Software updates - Windows, antivirus software, Adobe, Java, and other important updates are monitored and managed remotely
• Monitoring and repair of all Windows services and backups
• Server disaster recovery